It’s the corporate killer: you end up reading so much into emails that wasn’t intended. By June 2010, Gems TV’s new owners had had enough. 3.

Pissed Consumer © 2020 All I understand that. I filed a complaint through my credit card company and also arranged a payment plan to help me due to the unforeseen financial situation. I purchased 2 rings, one returned within the time frame, the second was a $ 1700.00 that I paid 46.00 for them to ship to me, I needed foot surgery and didn't make the time frame, I was told by a customer service rep, that she was very upset that I wanted to return the ring when I took it to a GIA Gemologist that stated the retail might be at best $700.00, I was transferred to another rep, that stated " I just Googled a vintage 1 carat ring, and yours looks much nicer and its selling for 1440.00, yours is 4.26 carats plus .46 points of diamonds" . We are processing your message.

Was overall a very pleasing experience. Upon receipt of the bracelet,I received an AJI valuation of $33,000 also available. There were four robbers and one served a year in jail. BBB Business Profiles are subject to change at any time. You Seem like a disgruntled former employee that alSO DIDNT care much for customers because you knew how they and higher ups acted But You still WORKED THERE FOR 18 YEARS. IF THE PEOPLE HAVE BEEN WATCHING GSN LATELY, YOU'LL TAKE NOTICE THAT THEY ARE NOT SELLING THE WAY THEY USE TOO, SO I FEEL THEY ARE GETTING WHAT THEY DESERVE! The date we "receive" the item into our system is registered after physical receipt and inspection. I called Pat (770) 662-****, 1102, the following week. “Looking back, the main problem was the distance, which meant you had two entrepreneur-CEOs communicating solely by email. Several of our hosts are GIA graduate gemologists and many have other certifications as well. Since we mostly sell fine-quality merchandise, we add insurance coverage to all shipments. Gem Shopping Network - titanium diamond flower ring. They lost sight of the business and the gemstone hobbyists just stopped collecting,” he says. She is DCA certified in Colored Gemstones and is excited to share her knowledge, experience and "tricks of the trade" with her GSN family. raises this money in two ways. From introducing glass jewelry to reducing manufacturing operations and buying from other suppliers – which made products more expensive – the business that Bennett had sold started to fail. Lesson learned. " BUYER BEWARE " Again, we want to assure your satisfaction and apologize for any confusion.

The business will turn over £100m this year, with 500 employees based near Birmingham. Pay close attention and if you see a stone missing ask them to put in a new stone but it could take away from the value of the old piece. “We had this marriage of selling rare gemstones and a reverse auction. Gem Shopping Network - Designer Jewelry with Steve - YouTube Gem Shopping Network is an enormous scam. The overall rating of the company is 1.0 and consumers are mostly dissatisfied.

I trust this has answered your concerns.

If you wish that your prior post be removed, submit a notarized letter. Scammed again! Our current policy is to apply credit immediately after receipt and inspection of a returned item. It airs on DirecTV on channel 224 and Dish Network on channel 216. Rights Reserved, You Are About to Contact Awful, just awful. I do my homework on gemstones and jewelry before I buy and have them show the Gem or jewelry up close, top to bottom.

Today is January 24 and the delivery confirmation receipt shows that they received the package on January 9. Gem Shopping Network - sent ring to address that I have not lived at for three years. Steve, Pennsylvania June 21, 2019 The pictures would have been more than 16 years old and the police report was very specific in the description and should have been enough.

Steve Bennett, aged 51, concentrates on ethical gem hunting for the family-owned business. I told him I didn't have any pictures of me wearing the bracelet. What happened? Please check out resources available to you at Star Sapphire and Star Ruby are my favorite gemstone because it is the inclusions or “imperfections” that actually create the beautiful star and phenomena stone.

How BBB Processes Complaints and Reviews, BBB of Metro Atlanta, Athens & NE Georgia. The robbers distributed all of the stolen jewelry to pawn shops, their friends and families and it ended up across the US, never to be recovered except for a few pieces; one was recovered in a pawn shop but the robbers had destroyed it so it was useless. Two weeks later, my husband and I took our vacation that had been planned long before we found out we were going to have a baby.

One question is Why would a person work there for 18 years knowing how corrupt company is and Especially knowing how they treat the customers? In 2012 he set up The Colourful Life Foundation focussed ion improving health and education facilities. I was very desperate and unsure of how I could manage and was told I could "sell the items". If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Most commonly, consumers tend to contact Gem Shopping Network to ask questions about: Shipping and Delivery, Return/ Replace, Refund. I mean, they had been paid for all items previously purchased!! They wanted to get rid of it and Bennett was in a good position to buy it back. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. After watching this show during my recovery, they just had on this Sunday, rings that were selling at $ 2995.00 now a blowout deal, $ 995.00. BBB remains operational and focused on serving our business community. Gem Shopping Network was first mentioned on PissedConsumer on Mar 08, 2016 and since then this brand received 1 review.

Pat requested I get a copy of the police report and call him when I have it. Steve Edwards has been fired from 'Good Day LA' amid sexual assault allegations - details The anchorman has been a presence on Los Angeles area …

Bennett says that growth is important to him not just for the money, but because it means he can give more. Clearly this was a hostile decision toward me because I had filed a legitimate complaint. Within several months it was back on track.”. Spend your money with reputable companies and spare yourself GSN agony. What you will receive is a poorly packaged item in a Priority Mail envelope. Other members of the Bennett family also serve as directors of the Moons Moat operation. As a matter of policy, BBB does not endorse any product, service or business. Insurance didn’t cover most of my jewelry and it didn't cover my mom's jewelry. It is never easy for an entrepreneur to see the business they built go down the pan as soon as they have sold it. He promised he would. What I've had to do is file a complaint with my credit card company to finally get a refund. Received my birthstone ring April 22, a 1.70ct Citrine &diamond ring. “They thought they were jewellers, but Gems TV was always about creating hobbies for people, helping them to collect beautiful gemstones.”. I write about entrepreneurship and small business, looking at topics ranging from finance to family businesses, US expatriates to hot British and European startups. It was a very good experience. © 2004-2020 I had no issue with the quality of the items I purchased. You have to make it easy for customers to send products back,” says Bennett. Dean Smith's men travel to the Emirates Stadium in their next Premier League match as they look to put defeats against Leeds United and Southampton behind them. He sold it and walked away. my credit card company got my money back, as with Sandra, I was also told that my account would be suspended if I tried to do a charge back, I told them to close the account. The company, which already owns seven mines in the Americas, has re-entered the US market through its brand Rocks TV.

Yes people work at jobs because they need the money. Children’s Healthcare of Atlanta & MUST ministries, After watching my sweet Mamaw (grandmother) "keep on, keeping on" day in and day out regardless of how she felt…my favorite quote and life mantra became: “No matter how you feel or what life throws your way, Get up, Dress up, Show up and NEVER give up!”. Her work is displayed on the pages of Forbes, Fortune and Southern Living just to name a few. You can find out when AVC is on air at their website Around 85 families were staying at one address along the Hagley Road. I called Pat Kelly twice in December and left two voicemail messages begging him to please elevate this to a manager as high up the chain as necessary to please let me have my bracelet. I am a business journalist living in London, UK. I never had a problem with them and I have been buying from them before they were Gemshooping network.

I was very unique and was tri-color with a watchband style and thickness. Yet Gems TV founder Steve Bennett says that he witnessed his company turn into a “disaster” before he bought it back. I was devastated and inconsolable. The back-story (1999):I was living in CA and four and a half months pregnant (after having lost a child I purchased a diamond bracelet valued at $77,000, screenshot of GSN representation is available.

BBB information and Business Profiles reflect the most current information available to us. I immediately called back and asked them to please take it down. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. “Of course, most people want to touch and feel jewelry before they buy it. 1. I purchased many items with full intent to keep them so I did not realize that their return policy required calling within 7 days of receipt to get a return authorization number even if you intend to keep items. Guess that's what really bothers me, now I see their hosts as "barkers" and they're selling snake oil. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. To begin with they charge an enormous amount of shipping starting at something around $30.00 per item - and I'm talking about a pair of earrings. I worked there 18 years. Guess that's what really bothers me, now I see their hosts as "barkers" and they're selling snake oil. © 2020 Forbes Media LLC. What had made Gems TV different from the competition was that the brand was built on selling genuine gemstones, helping its customers become gemstone hobbyists.

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